Receiving Your Fish

  • When your Koi are shipped, you will be provided with a tracking number that will allow you to track the progress of your shipment.
  • All of our Koi are double bagged and shipped in sturdy double walled cardboard boxes to ensure safe arrival.
  • Please be sure to be available at the time your package is delivered, as your koi will need your immediate attention.
  • Upon delivery you should inspect your koi and check for any issues. See below for what to do in the event a fish is DOA.
  • Float the bags containing the koi in your quarantine tank for 20-30 minutes to allow the water in the bags to adjust.
  • Gently remove the koi from the bag and gently place into the water.
  • Cover tank with netting to prevent jumping. Koi tend to jump more after being moved to a new environment.
  • Do NOT feed your new Koi for at least 24 hrs
  • After a few hours when your koi are settled, conduct a further careful inspection.
  • Contact us if you have any questions or concerns about your new koi.
Susan Savad

Susan Savad

Biography As a child, I wasn’t particularly interested in art. I took the usual art classes that most kids take but I didn’t pursue it at home. It was when my husband went into the army that I finally started becoming interested in painting. All of a sudden, I was in Texas, had no job… Continue Reading